Customereye

Nike

Apparel & Fashionwww.nikestore.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 730 days (about 4.2 per month). Busiest month: 8% of reviews. Languages: en 50%, es 22%, fr 14%.

Overall Score

23/100
1.78 ★ average rating · 100 reviews
23/100 from 100 reviews over 21 months, moderate confidence.

Apparel & Fashion average: score 62.7, rating 4.12 stars, reply rate 37.2%, over 2,645 ranked companies · benchmark 1 Nov 2026

Score

23.0

Industry average 62.7

39.7 below average

Rating

1.78

Industry average 4.12

2.34 below average

Reply rate

—

Industry average 37.2%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2590of 2645 ranked in Apparel & Fashion
Top 98% · Bottom Tier
#1 (best)#2645 (worst)
#2588Peer
#2589Peer
#2590This company
#2591Peer
#2592Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

23% of reviews positive, 76% negative

23%
positive
  • Positive23%
  • Neutral1%
  • Negative76%

Sentiment Balance

Covering December 2025 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Customer Support
Hidden
Loyalty
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Apparel & Fashion