Based on public reviews and response behavior.
87 reviews over 4,853 days (about 0.6 per month). Busiest month: 15% of reviews. Languages: en 95%, de 2%, da 1%.
Gaming & Esports average: score 59.0, rating 4.16 stars, reply rate 25.6%, over 1,050 ranked companies · benchmark 24 Oct 2026
Score
21.3
Industry average 59.0
37.7 below average
Rating
1.10
Industry average 4.16
3.06 below average
Reply rate
—
Industry average 25.6%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
26% of reviews positive, 73% negative
Covering April 2023 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 80% negative and 10% neutral.
Share of theme mentions
Themes extracted from 87 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,050 ranked companies in Gaming & Esports (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.375 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.296). Review the worst months in the trend data to identify specific operational or product issues.
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