Based on public reviews and response behavior.
100 reviews over 1,536 days (about 2 per month). Busiest month: 10% of reviews. Languages: de 100%.
These figures describe an earlier period, not the last 12 months.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
12.4
Industry average 60.8
48.4 below average
Rating
1.77
Industry average 4.09
2.32 below average
Reply rate
—
Industry average 36.0%
not measured
Not ranked
no reviews in the last 12 months
19% of reviews positive, 81% negative
Covering April 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Reviews are mostly in German
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.847 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.198). Review the worst months in the trend data to identify specific operational or product issues.
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