Customereye

Nottingham City Transport

Automotive & Mobility • United Kingdomwww.nctx.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,224 days (about 2.5 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

20/100
−16.7 vs. last month1.69 ★ average rating · 100 reviews
20/100 from 100 reviews over 18 months, moderate confidence.

Automotive & Mobility average: score 62.0, rating 4.11 stars, reply rate 38.4%, over 2,673 ranked companies · benchmark 2 Nov 2026

Score

20.0

Industry average 62.0

42.0 below average

Rating

1.69

Industry average 4.11

2.42 below average

Reply rate

—

Industry average 38.4%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2608of 2673 ranked in Automotive & Mobility
Top 98% · Bottom Tierup 127 from last month
#1 (best)#2673 (worst)
#2606Peer
#2607Peer
#2608This company
#2609Peer
#2610Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

23% of reviews positive, 77% negative

23%
positive
  • Positive23%
  • Neutral0%
  • Negative77%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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