Customereye

N1 Wireless Inc

Computers & Hardwarewww.n1wireless.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

40/100
3.26 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#113of 127
Top 89% · Bottom Tier
#1 (best)#127 (worst)
#111Peer
#112Peer
#113This company
#114Peer
#115Peer

Overall Customer Sentiment

Below Average

58% of reviews positive, 40% negative

57%
positive
  • Positive57%
  • Neutral2%
  • Negative40%

Sentiment Balance

Covering September 2021 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 561 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.0%
Communication
13.8%
Pricing
12.1%
Loyalty
11.9%
Product Quality
11.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 22.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH51/100
51/100
signal score
  • Built from a negative-review share of 41.3% across this company's analyzed reviews.
  • 12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating
5
42.8%
4
10.8%
3
8.2%
2
6.2%
1
32.0%

Based on 600 analyzed reviews. Sentiment is improving: 66.7% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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