MuscleSquad

Sports & Fitness • United Kingdomwww.musclesquad.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

71/100

+7.7 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#12of 174

Top 7% · Top Tier

#1 (best)#174 (worst)

#10Peer

#11Peer

#12This company

#13Peer

#14Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral1%
Negative10%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

20.5%

Delivery Shipping

20.3%

Response Speed

14.5%

Customer Support

11.5%

Pricing

9.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100

22/100

signal score

•Built from a negative-review share of 21.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

88.2%

4★

5.5%

3★

2.2%

2★

1.0%

1★

3.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.2% of reviews in the last three months were positive, compared with 97.9% in the three months before that.

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