Based on public reviews and response behavior.
100 reviews over 872 days (about 3.5 per month). Busiest month: 19% of reviews. Languages: en 100%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
64.1
Industry average 67.9
3.8 below average
Rating
3.89
Industry average 4.44
0.55 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 43% negative
Covering October 2024 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Product Quality" is the strongest recurring theme in the reviews: 43 mentions with a sentiment score of 72.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.89 stars is 0.5 below the Home & Living average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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