Based on public reviews and response behavior.
600 reviews over 1,180 days (about 15 per month). Busiest month: 13% of reviews.
Computers & Hardware average: score 58.0, rating 4.31 stars, reply rate 30.7%, over 264 ranked companies · benchmark 8 Oct 2026
Score
48.1
Industry average 58.0
9.9 below average
Rating
4.59
Industry average 4.31
0.28 above average
Reply rate
—
Industry average 30.7%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering May 2018 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 264 ranked companies in Computers & Hardware (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 48.1 sits in the bottom quarter of about 250 ranked Computers & Hardware companies (25th percentile: 50, median: 57). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 11% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99