Dabs

Computers & Hardware • United Kingdomwww.dabs.com

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

48/100

4.25 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#89of 127

Top 70% · Mid Pack

#1 (best)#127 (worst)

#87Peer

#88Peer

#89This company

#90Peer

#91Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 24% negative

73%

positive

Positive73%
Neutral3%
Negative24%

Sentiment Balance

Covering July 2016 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2016.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.1%

Pricing

13.3%

Loyalty

13.3%

Response Speed

12.5%

Customer Support

11.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 5.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100

52/100

signal score

•Built from a negative-review share of 29.0% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

67.2%

4★

13.2%

3★

6.5%

2★

4.3%

1★

8.8%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 20.0% in the three months before that.

Unlock full insights