Customereye

Minster Law

Legal & Compliance • United Kingdomwww.minsterlaw.co.uk

Review data last updated .

Based on public reviews and response behavior.

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128 reviews over 15 days (about 260 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 95%, unknown 4%, fr 1%.

Overall Score

72/100
Short observation window (15 days)
4.70 ★ average rating · 128 reviews
72/100 from 128 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Legal & Compliance average: score 69.9, rating 4.51 stars, reply rate 50.2%, over 1,085 ranked companies · benchmark 1 Nov 2026

Score

71.9

Industry average 69.9

2.0 above average

Rating

4.70

Industry average 4.51

0.19 above average

Reply rate

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Industry average 50.2%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#554of 1085 ranked in Legal & Compliance
Top 51% · Mid Pack
#1 (best)#1085 (worst)
#552Peer
#553Peer
#554This company
#555Peer
#556Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering August 2026 — 128 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 15% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Onboarding
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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