Based on public reviews and response behavior.
83 reviews over 3,225 days (about 0.8 per month). Busiest month: 18% of reviews. Languages: en 98%, fr 2%.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 23 Oct 2026
Score
59.8
Industry average 66.0
6.2 below average
Rating
3.18
Industry average 4.47
1.29 below average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 42% negative
Covering October 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 27% negative and 7% neutral.
Share of theme mentions
Themes extracted from 83 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.176 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 3.18 stars is 1.2 below the Hobbies & Arts average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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