Based on public reviews and response behavior.
229 reviews over 2,822 days (about 2.5 per month). Busiest month: 18% of reviews. Languages: en 97%, unknown 3%.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
59.8
Industry average 65.6
5.8 below average
Rating
3.00
Industry average 4.46
1.46 below average
Reply rate
—
Industry average 31.7%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 52% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 229 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.143 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99
