Based on public reviews and response behavior.
200 reviews over 32 days (about 190 per month). Busiest month: 64% of reviews — one month dominates this sample. Languages: en 100%.
Construction & Industrial average: score 67.8, rating 4.50 stars, reply rate 46.6%, over 1,727 ranked companies · benchmark 2 Nov 2026
Score
65.4
Industry average 67.8
2.4 below average
Rating
4.79
Industry average 4.50
0.29 above average
Reply rate
—
Industry average 46.6%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 30% negative
Covering September 2026 — 73 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 29% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,727 ranked companies in Construction & Industrial (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 96% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 132 mentions with a sentiment score of 74.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
