Customereye

UK Planet Tools Ltd

Construction & Industrial • United Kingdomwww.ukplanettools.co.uk

Review data last updated .

Based on public reviews and response behavior.

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300 reviews over 29 days (about 315 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 97%, unknown 3%, ca 0%.

Overall Score

65/100
Short observation window (29 days)
+1.3 vs. last month4.65 ★ average rating · 300 reviews
65/100 from 300 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 59% of the reviews.

Construction & Industrial average: score 67.8, rating 4.50 stars, reply rate 46.6%, over 1,727 ranked companies · benchmark 2 Nov 2026

Score

65.3

Industry average 67.8

2.5 below average

Rating

4.65

Industry average 4.50

0.15 above average

Reply rate

—

Industry average 46.6%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1017of 1727 ranked in Construction & Industrial
Top 59% · Mid Packup 126 from last month
#1 (best)#1727 (worst)
#1015Peer
#1016Peer
#1017This company
#1018Peer
#1019Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral0%
  • Negative20%

Sentiment Balance

Covering September 2026 — 122 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Pricing
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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