MedOnTheGo

Healthcare & Medical • United Stateswww.medonthego.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

−22.6 vs. last month3.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#345of 615

Top 56% · Mid Pack

#1 (best)#615 (worst)

#343Peer

#344Peer

#345This company

#346Peer

#347Peer

Overall Customer Sentiment

Mid Pack

51% of reviews positive, 48% negative

51%

positive

Positive51%
Neutral1%
Negative48%

Sentiment Balance

Covering September 2024 — 19 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 53% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

31.1%

Response Speed

17.3%

Loyalty

10.2%

Product Quality

8.2%

Pricing

7.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 31.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH74/100

74/100

signal score

•Built from a negative-review share of 54.0% across this company's analyzed reviews.
•16 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

60.0%

4★

4.2%

3★

2.8%

2★

3.3%

1★

29.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 73.3% of reviews in the last three months were positive, compared with 74.5% in the three months before that.

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