MDacne

Cosmetics & Fragrance • United Stateswww.mdacne.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

+0.9 vs. last month3.76 ★ average rating · 1,755 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#28of 191

Top 15% · Top Tier

#1 (best)#191 (worst)

#26Peer

#27Peer

#28This company

#29Peer

#30Peer

Overall Customer Sentiment

Category Leader

63% of reviews positive, 35% negative

63%

positive

Positive63%
Neutral2%
Negative35%

Sentiment Balance

Covering July 2026 — 75 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,721 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

16.3%

Loyalty

16.1%

Pricing

15.6%

Customer Support

13.3%

Delivery Shipping

11.5%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 15.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100

55/100

signal score

•Built from a negative-review share of 35.4% across this company's analyzed reviews.
•30 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

57.5%

4★

11.5%

3★

4.7%

2★

2.6%

1★

23.8%

Based on 1,755 analyzed reviews. Sentiment is holding steady: 89.1% of reviews in the last three months were positive, compared with 88.7% in the three months before that.

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