Customereye

Lyons Davidson Solicitors

Legal & Compliance • United Kingdomwww.lyonsdavidson.co.uk

Review data last updated .

Based on public reviews and response behavior.

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172 reviews over 144 days (about 36 per month). Busiest month: 29% of reviews. Languages: en 99%, unknown 1%.

Overall Score

69/100
Short observation window (144 days)
−19.3 vs. last month4.08 ★ average rating · 172 reviews
69/100 from 172 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

69.1

Industry average 70.0

0.9 below average

Rating

4.08

Industry average 4.51

0.43 below average

Reply rate

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Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#642of 1072 ranked in Legal & Compliance
Top 60% · Mid Packdown 132 from last month
#1 (best)#1072 (worst)
#640Peer
#641Peer
#642This company
#643Peer
#644Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 23% negative

77%
positive
  • Positive77%
  • Neutral0%
  • Negative23%

Sentiment Balance

Covering August 2026 — 29 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Communication
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Problem Resolution
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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