Based on public reviews and response behavior.
200 reviews over 133 days (about 46 per month). Busiest month: 28% of reviews. Languages: en 100%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026
Score
68.9
Industry average 62.9
6.0 above average
Rating
4.83
Industry average 4.27
0.56 above average
Reply rate
—
Industry average 49.2%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering September 2026 — 37 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 11% negative and 3% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,998 ranked companies in Finance & Insurance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 49%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 114 mentions with a sentiment score of 89.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
