Based on public reviews and response behavior.
100 reviews over 1,637 days (about 1.9 per month). Busiest month: 64% of reviews — one month dominates this sample. Languages: en 93%, de 3%, nl 3%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
60.7
Industry average 61.8
1.1 below average
Rating
3.79
Industry average 4.15
0.36 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 38% negative
Covering June 2022 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.570 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 16% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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