Customereye

The Little Greene Paint Company

Construction & Industrial • United Kingdomwww.littlegreene.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

71/100
+9.8 vs. last month4.77 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#17of 404
Top 4% · Top Tier
#1 (best)#404 (worst)
#15Peer
#16Peer
#17This company
#18Peer
#19Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering November 2024 — 87 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 5% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.3%
Delivery Shipping
23.3%
Response Speed
15.7%
Customer Support
13.0%
Loyalty
7.2%

Most feedback concerns Product Quality.

The most common complaint theme is Problem Resolution, making up 1.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 22.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.8%
4
4.3%
3
1.8%
2
1.2%
1
2.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.0% of reviews in the last three months were positive, compared with 94.4% in the three months before that.

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