Customereye

LegalZoom

Legal & Compliance • United Stateswww.legalzoom.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

740 reviews.

Overall Score

56/100
3.57 ★ average rating · 740 reviews
56/100 from 740 reviews, high confidence.

Legal & Compliance average: score 69.4, rating 4.50 stars, reply rate 47.5%, over 1,425 ranked companies · benchmark 23 Oct 2026

Score

56.4

Industry average 69.4

13.0 below average

Rating

3.57

Industry average 4.50

0.93 below average

Reply rate

—

Industry average 47.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#1187of 1425 ranked in Legal & Compliance
Top 83% · Bottom Tier
#1 (best)#1425 (worst)
#1185Peer
#1186Peer
#1187This company
#1188Peer
#1189Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

59% of reviews positive, 40% negative

59%
positive
  • Positive59%
  • Neutral2%
  • Negative40%

Sentiment Balance

Covering April 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Onboarding
Hidden
Pricing
Hidden
Product Quality
Hidden
Response Speed
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Legal & Compliance