Leekes

Home & Living • United Kingdomwww.leekes.co.uk

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

71/100

+12.0 vs. last month4.64 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#31of 675

Top 5% · Top Tier

#1 (best)#675 (worst)

#29Peer

#30Peer

#31This company

#32Peer

#33Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral1%
Negative10%

Sentiment Balance

Covering November 2024 — 36 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

30.1%

Product Quality

18.6%

Delivery Shipping

17.6%

Loyalty

10.9%

Response Speed

5.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 10.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

88.7%

4★

2.7%

3★

0.2%

2★

0.7%

1★

7.8%

Based on 600 analyzed reviews. Sentiment is slipping: 88.9% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

Unlock full insights