Based on public reviews and response behavior.
195 reviews over 1,660 days (about 3.6 per month). Busiest month: 9% of reviews. Languages: en 97%, unknown 2%, fr 1%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
60.8
Industry average 64.0
3.2 below average
Rating
2.61
Industry average 4.23
1.62 below average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 49% negative
Covering September 2025 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes from the 195 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.208 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 2.61 stars is 1.6 below the Finance & Insurance average of 4.2. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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