Based on public reviews and response behavior.
166 reviews over 345 days (about 15 per month). Busiest month: 40% of reviews. Languages: en 99%, fr 1%.
Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 22 Oct 2026
Score
59.7
Industry average 69.2
9.5 below average
Rating
2.75
Industry average 4.51
1.76 below average
Reply rate
—
Industry average 38.0%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
49% of reviews positive, 50% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.
Share of theme mentions
Themes extracted from 166 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,546 ranked companies in Schools & Academic Education (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 59.7 sits in the bottom quarter of about 1,500 ranked Schools & Academic Education companies (25th percentile: 61, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
"Customer Support" is the strongest recurring theme in the reviews: 52 mentions with a sentiment score of 77.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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