Kikatek

Hobbies & Arts • United Kingdomwww.kikatek.com

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

70/100

−18.2 vs. last month4.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#51of 467

Top 11% · Top Tier

#1 (best)#467 (worst)

#49Peer

#50Peer

#51This company

#52Peer

#53Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 14% negative

86%

positive

Positive86%
Neutral1%
Negative14%

Sentiment Balance

Covering December 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.4%

Response Speed

18.1%

Product Quality

15.6%

Loyalty

12.6%

Pricing

9.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 27.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

96.8%

4★

2.5%

3★

0.3%

2★

0.2%

1★

0.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.5% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights