Based on public reviews and response behavior.
407 days of reviews, with a sparse monthly review flow. Busiest month: 58% of reviews — one month dominates this sample. Languages: en 98%, unknown 2%.
Lending & Consumer Finance average: score 69.1, rating 4.52 stars, reply rate 47.9%, over 1,899 ranked companies · benchmark 4 Nov 2026
Score
52.9
Industry average 69.1
16.2 below average
Rating
4.63
Industry average 4.52
0.11 above average
Reply rate
—
Industry average 47.9%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering June 2025, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,899 ranked companies in Lending & Consumer Finance (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.133 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 52.9 sits in the bottom quarter of about 1,900 ranked Lending & Consumer Finance companies (25th percentile: 59, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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