Customereye

HFD

Lending & Consumer Financegohfd.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

231 days of reviews, with a steady monthly review flow. Busiest month: 77% of reviews — one month dominates this sample. Languages: en 93%, es 3%, unknown 2%.

Overall Score

53/100
Short observation window (231 days)
+22.3 vs. last month4.53 ★ average rating
53/100 from public reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 77% of the reviews.

Lending & Consumer Finance average: score 69.1, rating 4.52 stars, reply rate 47.9%, over 1,899 ranked companies · benchmark 4 Nov 2026

Score

52.9

Industry average 69.1

16.2 below average

Rating

4.53

Industry average 4.52

0.01 above average

Reply rate

—

Industry average 47.9%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1680of 1899 ranked in Lending & Consumer Finance
Top 88% · Bottom Tierup 494 from last month
#1 (best)#1899 (worst)
#1678Peer
#1679Peer
#1680This company
#1681Peer
#1682Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative17%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 10% negative and 2% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Response Speed
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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