Customereye

KashKick

Paid Surveys & Rewards • United Stateswww.kashkick.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
+4.5 vs. last month4.04 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#50of 67
Top 75% · Mid Pack
#1 (best)#67 (worst)
#48Peer
#49Peer
#50This company
#51Peer
#52Peer

Overall Customer Sentiment

Mid Pack

69% of reviews positive, 29% negative

69%
positive
  • Positive69%
  • Neutral2%
  • Negative29%

Sentiment Balance

Covering October 2024 — 47 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 23% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
21.4%
Problem Resolution
20.1%
Response Speed
16.1%
Communication
11.2%
Pricing
8.6%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 2.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100
58/100
signal score
  • Built from a negative-review share of 39.7% across this company's analyzed reviews.
  • 9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
67.2%
4
8.2%
3
4.3%
2
2.3%
1
18.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 78.4% of reviews in the last three months were positive, compared with 79.2% in the three months before that.

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