Josh Wood Colour

Beauty & Wellness • United Kingdomwww.joshwoodcolour.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−7.6 vs. last month4.57 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#197of 351

Top 56% · Mid Pack

#1 (best)#351 (worst)

#195Peer

#196Peer

#197This company

#198Peer

#199Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 14% negative

85%

positive

Positive85%
Neutral1%
Negative14%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.7%

Loyalty

15.5%

Delivery Shipping

15.0%

Customer Support

11.3%

Onboarding

10.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100

21/100

signal score

•Built from a negative-review share of 21.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

80.5%

4★

7.8%

3★

4.0%

2★

3.5%

1★

4.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 90.8% of reviews in the last three months were positive, compared with 89.4% in the three months before that.

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