Based on public reviews and response behavior.
2,062 days of reviews, with a sparse monthly review flow. Busiest month: 18% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Mobile & Telecom average: score 54.5, rating 3.55 stars, reply rate 34.3%, over 443 ranked companies · benchmark 4 Nov 2026
Score
63.8
Industry average 54.5
9.3 above average
Rating
3.94
Industry average 3.55
0.39 above average
Reply rate
—
Industry average 34.3%
not measured
Not ranked
no reviews in the last 12 months
72% of reviews positive, 27% negative
Covering November 2020, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 443 ranked companies in Mobile & Telecom (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 50 mentions with a sentiment score of 77.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
