Customereye

Jackson Sports Ltd

Sports & Fitness • United Kingdomwww.jackson-sports.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 34 days (about 90 per month). Busiest month: 88% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

52/100
+18.5 vs. last month4.62 ★ average rating · 100 reviews
52/100 from 100 reviews over 2 months, limited confidence. no reviews in the last 12 months. one month holds 88% of the reviews.

These figures describe an earlier period, not the last 12 months.

Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.8%, over 1,092 ranked companies · benchmark 30 Oct 2026

Score

52.3

Industry average 64.0

11.7 below average

Rating

4.62

Industry average 4.34

0.28 above average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering September 2023 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Customer Support
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Communication
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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