Customereye

Intelius

Software & Web Services • United Stateswww.intelius.com

Review data last updated .

Based on public reviews and response behavior.

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177 reviews over 143 days (about 38 per month). Busiest month: 28% of reviews. Languages: en 96%, unknown 3%, es 1%.

Overall Score

76/100
Short observation window (143 days)
+14.5 vs. last month3.60 ★ average rating · 177 reviews
76/100 from 177 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

76.1

Industry average 60.8

15.3 above average

Rating

3.60

Industry average 4.09

0.49 below average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#374of 2242 ranked in Software & Web Services
Top 17% · Top Tierup 183 from last month
#1 (best)#2242 (worst)
#372Peer
#373Peer
#374This company
#375Peer
#376Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

60% of reviews positive, 39% negative

60%
positive
  • Positive60%
  • Neutral1%
  • Negative39%

Sentiment Balance

Covering August 2026 — 19 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 32% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Loyalty
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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