Based on public reviews and response behavior.
1,999 reviews over 138 days (about 441 per month). Busiest month: 26% of reviews. Languages: en 96%, unknown 4%, es 0%.
Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026
Score
72.5
Industry average 70.0
2.5 above average
Rating
4.83
Industry average 4.51
0.32 above average
Reply rate
—
Industry average 50.5%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 11% negative
Covering July 2026 — 219 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 1,999 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
AI analysis
A card that is absent means no signal qualified, not that nothing is wrong.
With a 0.0% reply rate across 1,000 reviews, Inc Authority is leaving significant trust-building potential untapped. Establish a dedicated review response team or workflow targeting all 1-star and 2-star reviews within 48 hours and 4-5 star reviews within 7 days.
The recurring 1-star themes of 'harassment' and 'false advertising' represent a concentrated brand liability. Conduct an internal audit of outbound sales call cadences and marketing claims to identify root causes.
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