Customereye

Immobilise National Property Register

Tech & Electronics • United Kingdomwww.immobilise.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
−6.4 vs. last month4.17 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#38of 127
Top 30% · Upper Half
#1 (best)#127 (worst)
#36Peer
#37Peer
#38This company
#39Peer
#40Peer

Overall Customer Sentiment

Above Average

63% of reviews positive, 36% negative

63%
positive
  • Positive63%
  • Neutral2%
  • Negative36%

Sentiment Balance

Covering November 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
31.3%
Customer Support
17.4%
Communication
12.0%
Loyalty
10.8%
Product Quality
10.3%

Most feedback concerns Onboarding.

The most common complaint theme is Customer Support, making up 17.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100
63/100
signal score
  • Built from a negative-review share of 48.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
61.2%
4
17.2%
3
7.8%
2
4.7%
1
9.2%

Based on 600 analyzed reviews. Sentiment is slipping: 92.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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