Based on public reviews and response behavior.
200 reviews over 372 days (about 16 per month). Busiest month: 19% of reviews. Languages: en 100%, nl 1%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.2%, over 6,704 ranked companies · benchmark 25 Oct 2026
Score
74.5
Industry average 68.6
5.9 above average
Rating
4.67
Industry average 4.49
0.18 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,704 ranked companies in Home & Living (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 92% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 117 mentions with a sentiment score of 86.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
