Customereye

icelolly.com

Flight & Hotel Bookingwww.icelolly.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,128 days (about 1.4 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

67/100
+27.8 vs. last month3.68 ★ average rating · 100 reviews
67/100 from 100 reviews over 13 months, moderate confidence.

Flight & Hotel Booking average: score 62.4, rating 4.28 stars, reply rate 47.6%, over 495 ranked companies · benchmark 17 Sept 2026

Score67.2vs 62.44.8Rating3.68vs 4.280.60Reply ratevs 47.6%

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#205of 495 ranked in Flight & Hotel Booking
Top 41% · Upper Half
#1 (best)#495 (worst)
#203Peer
#204Peer
#205This company
#206Peer
#207Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

66% of reviews positive, 31% negative

66%
positive
  • Positive66%
  • Neutral3%
  • Negative31%

Sentiment Balance

Covering June 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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