Based on public reviews and response behavior.
187 days of reviews, with a steady monthly review flow. Busiest month: 64% of reviews — one month dominates this sample. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,928 ranked companies · benchmark 4 Nov 2026
Score
43.4
Industry average 66.9
23.5 below average
Rating
2.56
Industry average 4.38
1.82 below average
Reply rate
—
Industry average 43.9%
not measured
Not ranked
no reviews in the last 12 months
49% of reviews positive, 48% negative
Covering June 2025, not the company's full review history.
Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 64% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,928 ranked companies in Home & Living (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.109 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 38 mentions with a sentiment score of 71.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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