Based on public reviews and response behavior.
3,346 days of reviews, with a sparse monthly review flow. Busiest month: 12% of reviews. Languages: en 100%.
Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,928 ranked companies · benchmark 4 Nov 2026
Score
43.4
Industry average 66.9
23.5 below average
Rating
2.29
Industry average 4.38
2.09 below average
Reply rate
—
Industry average 43.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
41% of reviews positive, 57% negative
Covering May 2021, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,928 ranked companies in Home & Living (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.244 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.183). Review the worst months in the trend data to identify specific operational or product issues.
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