Customereye

Home House Buyers

Lending & Consumer Finance • United Kingdomwww.homehousebuyers.co.uk

Review data last updated .

Based on public reviews and response behavior.

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167 reviews over 357 days (about 14 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

75/100
−2.5 vs. last month4.78 ★ average rating · 167 reviews
75/100 from 167 reviews over 12 months, moderate confidence.

Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026

Score

74.9

Industry average 69.4

5.5 above average

Rating

4.78

Industry average 4.54

0.24 above average

Reply rate

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Industry average 48.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#698of 1872 ranked in Lending & Consumer Finance
Top 37% · Upper Halfdown 25 from last month
#1 (best)#1872 (worst)
#696Peer
#697Peer
#698This company
#699Peer
#700Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 11% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative11%

Sentiment Balance

Covering September 2026 — 14 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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