Hollywood Bowl

Sports & Fitness • United Kingdomwww.hollywoodbowl.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

71/100

+0.5 vs. last month4.45 ★ average rating · 621 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#9of 174

Top 5% · Top Tier

#1 (best)#174 (worst)

#7Peer

#8Peer

#9This company

#10Peer

#11Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 11% negative

89%

positive

Positive89%
Neutral0%
Negative11%

Sentiment Balance

Covering November 2024 — 168 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 606 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

27.0%

Customer Support

24.3%

Loyalty

15.5%

Pricing

10.6%

Response Speed

6.3%

Most feedback concerns Product Quality.

The most common complaint theme is Problem Resolution, making up 1.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100

13/100

signal score

•Built from a negative-review share of 11.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

74.4%

4★

12.6%

3★

3.7%

2★

2.6%

1★

6.8%

Based on 621 analyzed reviews. Sentiment is holding steady: 92.9% of reviews in the last three months were positive, compared with 92.8% in the three months before that.

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