Customereye

Hobbylinc

Hobbies & Arts • Braseltonwww.hobbylinc.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#351of 467
Top 75% · Bottom Tier
#1 (best)#467 (worst)
#349Peer
#350Peer
#351This company
#352Peer
#353Peer

Overall Customer Sentiment

Below Average

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 581 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.4%
Loyalty
15.1%
Product Quality
14.6%
Response Speed
12.4%
Pricing
11.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • Built from a negative-review share of 22.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
83.5%
4
4.8%
3
1.8%
2
2.0%
1
7.8%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 92.3% in the three months before that.

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