Customereye

Youtooz

Hobbies & Arts • Canadayoutooz.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
−6.7 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#241of 467
Top 52% · Mid Pack
#1 (best)#467 (worst)
#239Peer
#240Peer
#241This company
#242Peer
#243Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering October 2024 — 23 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
20.8%
Delivery Shipping
17.5%
Response Speed
13.7%
Product Quality
11.8%
Communication
9.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 20.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.0%
4
2.8%
3
0.7%
2
1.5%
1
4.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 93.4% of reviews in the last three months were positive, compared with 92.2% in the three months before that.

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