Customereye

Henry's

Tech & Electronicswww.henrys.com

Review data last updated .

Based on public reviews and response behavior.

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76 reviews over 5,669 days (about 0.4 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

27/100
1.95 ★ average rating · 76 reviews
27/100 from 76 reviews over 6 months, limited confidence.

Tech & Electronics average: score 59.8, rating 4.12 stars, reply rate 28.0%, over 1,065 ranked companies · benchmark 21 Oct 2026

Score

26.6

Industry average 59.8

33.2 below average

Rating

1.95

Industry average 4.12

2.17 below average

Reply rate

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Industry average 28.0%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#1014of 1065 ranked in Tech & Electronics
Top 95% · Bottom Tier
#1 (best)#1065 (worst)
#1012Peer
#1013Peer
#1014This company
#1015Peer
#1016Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

34% of reviews positive, 63% negative

34%
positive
  • Positive34%
  • Neutral3%
  • Negative63%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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