Based on public reviews and response behavior.
100 reviews over 146 days (about 21 per month). Busiest month: 27% of reviews. Languages: en 98%, unknown 2%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
67.7
Industry average 66.2
1.5 above average
Rating
3.96
Industry average 4.37
0.41 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 25% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.250 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.556). Review the worst months in the trend data to identify specific operational or product issues.
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