Customereye

The Hartford

Finance & Insurancewww.hartfordauto.com

Review data last updated .

Based on public reviews and response behavior.

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90 reviews over 4,652 days (about 0.6 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

39/100
3.04 ★ average rating · 90 reviews
39/100 from 90 reviews over 11 months, limited confidence.

Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 24 Oct 2026

Score

39.1

Industry average 63.9

24.8 below average

Rating

3.04

Industry average 4.22

1.18 below average

Reply rate

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Industry average 45.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#2979of 3264 ranked in Finance & Insurance
Top 91% · Bottom Tier
#1 (best)#3264 (worst)
#2977Peer
#2978Peer
#2979This company
#2980Peer
#2981Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

58% of reviews positive, 42% negative

58%
positive
  • Positive58%
  • Neutral0%
  • Negative42%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Pricing
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Product Quality
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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