Based on public reviews and response behavior.
100 reviews over 161 days (about 19 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 96%, es 4%.
These figures describe an earlier period, not the last 12 months.
Fraud & Illegal Services average: score 54.5, rating 3.75 stars, reply rate 23.1%, over 30 ranked companies · benchmark 30 Oct 2026
Score
58.7
Industry average 54.5
4.2 above average
Rating
4.70
Industry average 3.75
0.95 above average
Reply rate
—
Industry average 23.1%
not measured
Not ranked
no reviews in the last 12 months
93% of reviews positive, 7% negative
Covering March 2020 — 58 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 30 ranked companies in Fraud & Illegal Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 23%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 54 mentions with a sentiment score of 92.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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