Based on public reviews and response behavior.
200 reviews over 132 days (about 46 per month). Busiest month: 33% of reviews. Languages: en 98%, fr 1%, cs 1%.
Fraud & Illegal Services average: score 38.8, rating 2.45 stars, reply rate 16.2%, over 160 ranked companies · benchmark 12 Oct 2026
Score
58.5
Industry average 38.8
19.7 above average
Rating
3.79
Industry average 2.45
1.34 above average
Reply rate
—
Industry average 16.2%
not measured
Among ranked Fraud & Illegal Services companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 33% negative
Covering October 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 160 ranked companies in Fraud & Illegal Services (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.429 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 58.5 places the company in the top quarter of about 150 ranked Fraud & Illegal Services companies (75th percentile: 51). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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