Customereye

Harrogate Holidays

Travel & Hospitality • United Kingdomwww.harrogateholidays.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,845 days (about 1.1 per month). Busiest month: 26% of reviews. Languages: en 100%.

Overall Score

61/100
+2.2 vs. last month4.41 ★ average rating · 100 reviews
61/100 from 100 reviews over 7 months, moderate confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

Travel & Hospitality average: score 64.2, rating 4.08 stars, reply rate 42.8%, over 689 ranked companies · benchmark 30 Oct 2026

Score

61.3

Industry average 64.2

2.9 below average

Rating

4.41

Industry average 4.08

0.33 above average

Reply rate

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Industry average 42.8%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

92% of reviews positive, 7% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering August 2013 — 26 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Product Quality
Hidden
Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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