Customereye

Harper Macleod LLP

Legal & Compliance • United Kingdomwww.harpermacleod.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 388 days (about 7.8 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

90/100
4.88 ★ average rating · 100 reviews
90/100 from 100 reviews over 14 months, moderate confidence.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

89.5

Industry average 70.0

19.5 above average

Rating

4.88

Industry average 4.51

0.37 above average

Reply rate

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Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#95of 1072 ranked in Legal & Compliance
Top 9% · Top Tierup 57 from last month
#1 (best)#1072 (worst)
#93Peer
#94Peer
#95This company
#96Peer
#97Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

88% of reviews positive, 10% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative10%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Customer Support
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Onboarding
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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