General Retail & Marketplaceswww.handmadeinbritain.co.uk
Review data last updated .
Based on public reviews and response behavior.
63 reviews over 1,615 days (about 1.2 per month). Busiest month: 10% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 63.5, rating 4.21 stars, reply rate 35.0%, over 3,192 ranked companies · benchmark 23 Oct 2026
Score
85.2
Industry average 63.5
21.7 above average
Rating
4.89
Industry average 4.21
0.68 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
98% of reviews positive, 2% negative
Covering July 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 63 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,192 ranked companies in General Retail & Marketplaces (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 85.2 places the company in the top quarter of about 3,200 ranked General Retail & Marketplaces companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Delivery Shipping" is the strongest recurring theme in the reviews: 27 mentions with a sentiment score of 93.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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